Product Warranties

The documents posted below include the current Avid Hardware Limited Warranty; the Avid Software Warranty and answers to the most Frequently Asked Questions (FAQ) with regard to warranty coverage and warranty claims process.  The FAQ document also includes specific information, required by law, for customers in Australia.

Avid Hardware Limited Warranty (PDF, 0.17 MB)

Avid Software Limited Warranty (PDF, 0.13 MB)

Avid Warranty FAQ (PDF, 4.96 MB) (including information for Australian customers to process warranty claims)

These documents are provided in PDF.

If you do not have Acrobat Reader installed, please go to to download a free copy.

Additional Information about warranty processes can be found at the following links:

Avid Audio/Digidesign Product Repairs and Authorized Repair Centers

Order Replacement Parts - Download Center, Registration, Upgrade, and Dongle FAQ's

Visit Customer Support information for more support help.

Use of cookies on this site:

Cookies allow us to remember your sign-in details, to optimize site functionality and to deliver content tailored to your interests. We collect and use personal information, such as cookies, in accordance with our Privacy Policy. Click "Agree and proceed" to accept cookies and go to our site or visit our Privacy Policy to learn more about cookies.

Clicking 'decline' will disable most cookies and prevent you from making purchases on the Avid Online Store as well as using our chat feature. Strictly necessary cookies that are required for this website to function will not be declined. Decline

Agree and proceed